9 Tips for Modernizing Aging IT Systems

9 Tips for Modernizing Aging IT Systems


1. Count the fails

It’s not the age of the system, necessarily, that is the biggest problem. Where it fails to do your bidding is the real issue.

“The first step in modernizing your IT system is to identify the specific failings of your current legacy system,” says Mo Hafez, senior solutions engineer at Expereo, an internet, cloud connectivity and SD-WAN provider. “Whether your specific problems or concerns are security, infrastructure, or a combination of those problems, identifying them early will ensure that your modernization efforts will be as efficient as possible.”

“The hardest, most challenging part involves setting your and your team’s expectations. A transformation requires taking little bites, one area at a time,” says Philip Morehead, director of product at Nexient, an agile software development provider.

2. Compare apples to barrels

Once you’ve identified where the failures are in aging systems, compute the costs in fixes, patches, upgrades, and add-ons to bring the system up to modern requirements. Now add any additional costs likely to be incurred in the near future to keep this system going. Compare the total to other available options, including a new or newer system.

“While this isn’t a one-size-fits-all approach, the last 2.5 years have proven just how quickly priorities can change,” says Brian Haines, chief strategy officer for FM:Systems, an integrated workspace management system software provider. “Rather than investing in point solutions that may serve the specific needs of the organization today, a workplace tech solution that offers the ability to add or even remove certain functions later to the same system means organizations can more efficiently respond to ever-changing business, employee, workplace, visitor and even asset needs going forward.”

3. Accelerate the automation

Make smart automation plans a part of your overall implementation strategy for modernizing your legacy systems.

“When it comes to automation, it’s all about building value to drive value. To modernize aging systems, there has to be a proactive approach to automation and understanding the ripple effects that come with it — then training for them across,” says Karlo Bustos, vice-president of Professional Services at Board Americas, a decision-making platform provider.

4. Do a madness check

You’re not saddled with legacy systems because you have a fetish for old and cranky tech. It’s much more likely that you inherited that bag of treachery, became a victim of way too many budget cuts, or got sucked into a black-hole mandate. Other types of madness may also be to blame.

“A significant challenge for IT experts is that some organizations have been previously unable to replace legacy systems due to regulatory or organizational mandates,” says Rod Simmons, vice president of product strategy at Omada, a provider of Identity Governance and Administration (IGA) software. “Many organizations also succumb to the ‘sunk cost’ fallacy. They’ve invested so much time, money and energy into legacy systems that are barely working. Not to mention they are spending so much time trying to make what they have work, that it feels impossible to consider how things could be better.”

5. Get new keys

When you modernize legacy tech you can accidently create a few more gaps in its security. One such security flaw can spring from reusing old security keys. Either the keys themselves are already compromised, or you forget to destroy them when you get or make new keys and the old ones get compromised later.

Current encryption keys may be enough for now, given their enormous size and the inherent difficulty in cracking them. However, harvesting attackers are very patient and can be sitting on your system waiting on quantum computing to come online. If that’s a concern for your company, you may want to investigate the quantum keys that are already available.

While you’re tinkering around to make the system better, fit it with new security keys of some type, pay attention to whom you give assess to these new keys, and destroy the old keys.

6. Be fickle about partners

The reality is that you’ll need more partners and sometimes different partners as dictated by the needs of your business over time. There is no discernable advantage to being overly loyal or sentimental about any given partner, no matter how familiar or how cozy the relationship in the past.

Also look for ways to replace or augment partners with automation, AI, or simplified functionality.

7. Decouple data

Legacy applications and platforms are of the data silos. This is a potentially fatal flaw for any effort to modernize or optimize now — and going forward. So, look hard at freeing up that data and breaking down silos everywhere you can.

“De-couple data stores that are used by many monolithic applications and consolidate behind enterprise accessible services such as APIs,” advises Mark Schlesinger, senior technical fellow at Broadridge Financial Solutions.

Break all the black boxes, too.

“Mainframes are often called ‘black boxes’ of info for a reason: They’re webs of personalized code that have been managed by countless developer hands that have either exited their posts or retired altogether,” says Tim Jones, managing director of application modernization at Advanced, an international provider of application modernization services.

You may need a partner that is an expert in this type of black box cracking to help you get this done.

8. Double down on containers

Containers can make modernization easier, but they can also be used to double your deployments quickly and efficiently.

“Use containers in lower-level public cloud environments to build products that will be deployed to production on the private cloud, as well as for products that will be deployed in production to the public cloud when time to market is critical and/or when future portability is expected to be necessary,” says Mark Schlesinger, senior technical fellow at Broadridge Financial Solutions.

9. Reach for new tools even to fix old tech

Most modernization projects these days are too big to do fast and yet must be completed quickly. Your set of familiar tools may not be enough to get you across the finish line in time. Don’t hesitate to reach for new tools to make the work quicker.

“By utilizing modern IT models, new approaches to IT like DevOps or site reliability engineering [SRE], and particularly new advancements in technology like AIOps, more IT teams are leveraging AI-driven intelligence and automation to make quick and accurate decisions, allowing them to deliver resiliency despite immense pressures,” says Dinesh Nirmal, general manager for IBM Automation.


You can read more about Modernizing Aging IT Systems here.

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Digital Transformation and its Impact on IT

Digital Transformation and its Impact on IT


There are six areas of innovation that are already impacting, or are soon likely to impact, how business is managed and accomplished in our increasingly digital world:

Cybersecurity. 

As organizations deal with the risks and vulnerabilities posed by digital transformation, cybersecurity is required to continue to advance to keep pace with continually evolving and increasingly sophisticated cybercrime methods. Artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) can help detect malware and ransomware. For instance, advanced algorithms are aiding in tighter security, especially when combined with automation tools.

Wireless 5G technology. 

5G is a prerequisite for our continued digital transformation, with global 5G smartphone subscriptions anticipated to reach 1B in 2022, and over 3B by 2026. 5G allows for 10-20 times higher data speeds, significantly greater device connectivity, and a greatly improved user experience with little to no lag times. 5G is also essential for supporting the continued advancement of augmented and virtual reality (AR/VR), which are destined to be game changers for how we work, live, and play.

Artificial intelligence. 

Already a component of the aforementioned cybersecurity, AI’s footprint is much broader and with equally deep impact in other business areas, with the market projected to reach over $126B by 2025. At a high level, AI-based business tools allow organizations to forecast more precisely, in turn helping to improve operations, project sales and revenue more accurately, and recognize market trends much faster.

Natural language processing. 

Centered on interactions between computers and the human language, NLP is one of the most interesting and widely used AI technologies (think Siri and Alexa virtual assistants as well-known examples). However, NLP is still formative, and as advancements continue, companies will create machines with the ability to engage with humans in a way that will disrupt multiple aspects of our business and personal lives in ways many might currently deem unimaginable.

Metaverse. 

The virtual world where people can work, play, and interact with one another through immersive online experiences will continue to see its popularity and sophistication grow. AR/VR gaming and digital marketplaces that include livestream shopping, virtual art galleries, and digital real estate (the latter alone surpassing over $500M in 2021 and expected to more than double to over $1B in 2022) will continue to expand and integrate with social networks over the next several years. Again, AI and ML technologies will assist with powering the metaverse forward.

Web3.

Something of a rebrand of blockchain technology, Web3 offers benefits to businesses and individuals, including complete ownership of data, the ability to allow users access to their data across multiple apps, and full data encryption allowing for enhanced security and greater transparency. Decentralized systems enabled by Web3 are also benefiting creators and artists who can leverage non-fungible tokens (NFTs) to market their products for fair earnings, shared ownership, and autonomy. As the “creator” economy grows along with Web3, more people will be enabled to build and create.

As digital transformation continues to disrupt how we do business, organizations must be constantly aware of new technologies in order to learn what to adapt and when, as it makes the most sense for their organizational roadmap and vision.

Of these technologies, advanced cybersecurity solutions are already a “must have” to ensure full customer data protection. Other technologies, such as 5G and AI/ML, are also becoming more widely available and may soon join the category of innovations that organizations must integrate in order to thrive from a competitive and customer satisfaction perspective.


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Two-Factor Authentication by 2023

Two-Factor Authentication by 2023


To improve software security, organizations must force two-factor authentication sooner than later, as a single password may be the only thing protecting your data.

GitHub took a step toward improving software security, announcing that contributors to all code repositories must use two-factor authentication (2FA) by the end of 2023. Employing 2FA increases account security, but developers, software vendors, and customers should consider what they can do now to strengthen their software, both for their own benefit and that of the rest of the software ecosystem. To start, you don’t have to wait to adopt some form of 2FA, which typically uses a combination of a password with a security token or biometric feature like a fingerprint or face scan. 2FA isn’t perfect, but it is harder to compromise than a single password and it has proven effective at reducing credential compromises and other attacks.

Effective steps organizations can focus on include:

Software composition analysis.

SCA is an automated process of evaluating the security, license compliance and code quality of open-source software. With the increased use of cloud-native applications and DevOps/DevSecOps practices, trying to track open-source code manually is no longer practical. SCA’s automated analysis is quickly becoming essential.

Software Bill of Materials (SBOM).

SBOM is a machine-readable inventory of software components and dependencies, including information about those components and their hierarchical relationships. An SBOM can reduce risk, along with providing other benefits such as reducing costs and compliance risks.

SBOMs can also help in avoiding potentially harmful practices, such as auto-merging code from open-source repositories, and they allow you to be as discerning as possible when going between versions in open-source repos.

Passwordless Technology.

Apple, Google and Microsoft announced plans to build support for passwordless authentication across all of the platforms they control. It might be hard to imagine a world without passwords, but it already exists on billions of devices that users unlock with fingerprint or face verification, or the use of a device PIN, all of which are simpler and more secure than passwords or technologies such as one-time passcodes sent via SMS. Passwordless authentication can include physical security keys, specialized apps, emailed magic links and biometrics.

You might not think that passwords are your problem, but passwords are your problem; especially when a single password is the only thing standing between an attacker and your data. Encouraging 2FA for GitHub contributors undoubtedly is a positive step but forcing it should happen sooner rather than later.


You can read more about Two-Factor Authentication here.

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Is Hyperautomation a Realistic Goal for 2022

Is Hyperautomation a Realistic Goal for 2022


Hyperautomation is basically an extension of digital transformation (DX) with an increased focus on AI, machine learning, and fully automated processes. Hyperautomation create a framework where business functions can operate 24/7, but it also further reduces human intervention, which can translate into significant cost savings. For many organizations, the thought of using advanced technologies to automate processes is obviously attractive. However, the path to achieve this goal is rife with potential pitfalls.

A proper approach to hyperautomation is to construct a robust plan both at a macro and micro level. While the end goal of hyperautomation is to automate all business processes across the board using data-driven decision-makingthrough the use of AI, actual implementations should be conducted on a case-by-case basis – only when processes have successfully been implemented and allow for proper levels of scalability and flexibility.

Business leaders and architects must first conduct a high-level map of how their organization is expected to operate both now and into the future. This is required so that the necessary levels of elasticity can be built into hyperautomated processes. For those who expect to pivot their business significantly in the next few years, for example, they will want to be very cautious as to not lock automated systems or processes into today’s business process flows.

The risks of jumping into hyperautomation projects without properly vetting macro- and micro-level business opportunities is significant. If existing manual processes are not flexible or efficient, simply automating them using AI/machine learning can at best devalue any benefits that hyperautomation can deliver. In a worst-case scenario, it can hinder a business’s ability to grow or shift to more profitable business ventures.

Also understand that hyperautomation is a fully data-driven approach. Thus, the business must be prepared to collect, curate, and analyze very large and complex data sets. Skills must be required either in-house or externally – often requiring both.

Despite the potential, hyperautomation is probably not a realistic goal for most. While DX has come a long way, there are businesses still struggling to perfect the process of moving manual processes into a new digital world. While some have certainly been successful, they remain the minority. That said, IT leaders should not wait to start down the path of planning for hyperautomation. The process of building a macro- and micro-level road map can start today regardless of where they stand from a DX perspective. Then once DX has successfully been accomplished, the path toward hyperautomation becomes far less risky.


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Predictive Network Technology

Predictive Network Technology


Predictive network technology can spot and troubleshoot potential problems before they occur. It is anything but a trick. Using artificial intelligence (AI) and machine language (ML) mathematical models and algorithms, predictive network technology alerts an organization to network issues as early as possible and offers problem-solving solutions.

Titus M – a senior analyst, explains that the technology enables networks to learn from past instances using massive amounts of data through predictive analytics. It collects network telemetry data, recognizes trends, and forecasts network difficulties that might negatively impact user experience and offers potential solutions to the issue.

Predictive network technology can also suggest network remediation solutions for automatic or manual implementation, depending on the use case, at the discretion of the IT networking or operation team, and helps network operations transition from a reactive to a proactive model when it comes to addressing potential issues.

A good way to get started with predictive network technology is to select a solid use case–a pain point or other critical business need–and then run a trial to see how things work out. 
The key thing to remember about predictive network technology is that it doesn’t eliminate the need for human monitoring and oversight. It needs constant monitoring and tuning in order to stay at peak efficiency.


You can read more about Predictive Network Technology here.

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