How to Choose a Document Management System

How to Choose a Document Management System


Document management systems are basically electronic filing cabinets an organization can use as a foundation for organizing all digital and paper documents. Any hard copies of documents can simply be uploaded directly into the document management system with a scanner. Often, document management systems allow users to enter metadata and tags that can be used to organize all stored files.

Choosing the right document management system starts with accurately assessing your organization’s needs. The first choice you’ll make is whether you want an on-premises or cloud-based solution. Each type of system offers the same functionality, but there are several key differences in the way maintenance is performed and data is stored.

TYPES OF DOCUMENT MANAGEMENT SYSTEMS

When choosing a document management system, you will have the choice between on-premises and cloud-based software.

An on-premises document management solution requires you to use your own servers and storage, which means you need to perform your own maintenance. You’ll also be responsible for the security of all your data, so you’ll need to back everything up. This option typically makes sense for larger companies with dedicated IT resources because of its higher technical demands, but it also places you in direct control of the system. Technical support and software updates from the vendor are usually contingent on whether you continuously renew an annual subscription package.

Cloud-based document management software is hosted by your system’s provider and accessible to your organization online. Typically, cloud-based solutions have a monthly or annual fee, which includes all maintenance and software updates. Depending on the system you choose and the features you require, pricing for cloud-based platforms can range from a few dollars to more than $100 per user per month.

DOCUMENT MANAGEMENT SYSTEM FEATURES.

  • Document storage: The most basic and critical function of a document management system is the ability to store your company’s documents safely and in an easily searchable manner.
  • Keyword search: A sound document management system has a broad keyword search option so you can easily access any document based on specific keywords.
  • Permissioned access to certain documents: By creating tiered permissions, you can provide certain employees access to specific documents and bar everyone else from viewing or editing them.
  • Document access monitoring tools: These tools allow you to monitor who in your company is accessing what documents.
  • Document edit history and restoration: A document management system should have edit history and restoration options so you can see who has edited a given document.
  • Auto-delete on outdated documents: Document management systems come with regulation controls for automatic saves and deletion to free up storage space.
  • Mobile device access: You should be able to access your company documentation through your mobile device.

BENEFITS OF USING A DOCUMENT MANAGEMENT SYSTEM

  • Saved time: By using a document management system, you can devote the time you previously spent organizing and managing your documents to more critical parts of your business.
  • Security: By backing up your documents in the encrypted cloud or a secure on-premises server, you can protect important and sensitive company information and protocols.
  • Scaling: One of the major benefits of document management software is its ability to scale up and down to meet your company’s ever-changing needs.
  • Easy document management: Keyword searches allow you to find your company’s important information quickly and easily.
  • Collaboration: Document management software can improve workplace collaboration by allowing multiple people to work on the same file at once, tracking who makes what changes and retaining your access to older versions of documents.

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Why Spam Filters are Necessary For Business Communication?

Why Spam Filters are Necessary For Business Communication?


A spam filter is an email service feature that filters and quarantines spam emails from a user’s inbox. It ensures a clean and spam-free mailbox for the user that saves productive energy and provides a high level of work efficiency. A spam filter has become a necessity in recent times as cyber adversaries rigorously work to find and exploit vulnerabilities. Sending spam and phishing emails is one of the most preferred and lucrative ways which they can use to lure users into falling into their trap.

A spam filter service detects unsolicited and unwanted email and wipes them out from a user’s mailbox. Different spam filters have various mechanisms for segregating spam from legitimate emails; however, they all strive to attain a common goal – making sure that only genuine and informative emails reach the end-user.

Spam Filtering Techniques And Usage:

Blacklist filter: This is a relatively easy way of identifying spam email. In this system, the filter has been pre instructed to avoid emails sent from specific senders or addresses – known as a blacklist. Any mail from a blacklisted person or email address gets auto marked as spam.
Content filter: A spam filter might work by following a content filtering system, whereby it will review the content of every email sent to the user. By doing so, it tries to determine if it is a spam email or not.
Rules-based filter: This is very similar to the blacklist filter but contains an added feature. In this filter, a user can not only blacklist users but can also blacklist words. In case an email has any of the blacklisted terms or happens to be sent by a blacklisted user, it gets auto marked as spam.
Header filter: Another way a spam filter works is by reviewing the header of every email sent to the user, searching for falsified information, or other signs that could confirm whether the email is spam.
Permission filter: This spam filter makes it mandatory for any email sender to be pre-approved by the recipient. This way, only known persons can reach out to you. Although the permission filter is a great way to ensure security from spam, it kills the prospect of authentic and genuine business or academic emails reaching you by becoming a barrier in communication.
Challenge-response filter: This filter is similar to the permission filter and requires a sender to enter a code to gain permission to send an email to the recipient.

The primary task of a spam filter is the segregation of spam emails from genuine ones. It is done by enabling a user to distinguish between the approved and unapproved email addresses. Approved addresses or white addresses are the ones that have been marked as safe by the user. On the other hand, the unapproved or blacklisted addresses are the ones that have been marked as dangerous, unimportant, or spam. Any email from an approved address goes straight to the user’s mailbox. In contrast, all emails from blacklisted sources get auto blocked or deleted based on the instructions that the user feeds into the system.


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The Importance of Implementing IT Service Management

The Importance of Implementing IT Service Management


The Covid-19 pandemic has made everyone realize the importance of digital tools and platforms. Organizations with a robust digital infrastructure were able to sustain the pandemic without facing many hurdles. Online collaborative platforms helped employees stay in touch with their peers and work in a virtual workspace.

This has resulted in more responsibilities being shouldered by IT teams within organizations. As more and more processes are carried out digitally using advanced tools, an organization’s IT infrastructure needs to be managed with utmost precision. This has made it important for organizations to focus on improving their ITSM processes.

What is IT Service Management?

IT Service Management (ITSM) is the process of delivering IT services and support to users by the IT department of an organization. These services can be provided to customers and internal employees to get their IT-related issues resolved in the best way possible.

ITSM revolves around designing, creating and delivering robust IT services to the users through digital platforms. The key difference between IT and formalized ITSM is that ITSM is used to optimize the IT infrastructure of an organization. The core of ITSM deals with providing IT as a service to the end-users and providing them with seamless support across multiple channels.

Importance of ITSM

Catering to changing needs

The needs of both employees and customers have changed significantly. They require quick and personalized IT support from an organization to get their issues resolved. Also, the increasing use of mobile devices requires an organization to set up ITSM solutions compatible with a range of digital devices. It is extremely difficult for IT teams to cater to the employees’ ever-changing needs with a traditional approach. This makes it important to implement robust ITSM tools for providing proactive support to employees.

Establishing clear connections between individual contributions and organizational goals

Implementing ITSM allows to align the IT services provided by the professionals with the goals to be achieved by organization. It gives an organized structure to the IT services provided to the customers and employees and allows to measure their effectiveness periodically. Implementing ITSM allows to streamline processes like change management, incident management, request fulfilment and more, leading to increased transparency for services delivered by IT professionals across the organization.

Implementing change management seamlessly

New technological trends are emerging, and new tools are being introduced to the market at an astonishing rate. This makes organizations change their approach to work and the tools used to carry out their processes regularly. Without effective change management, it becomes difficult for an organization to ensure that everyone is on the same page and every employee can operate the new tools at an optimum level. ITSM helps you streamline change management by providing your employees with all the required resources and materials regarding the new tools on a centralized platform. 

Optimizing your collaborative platform

Over the last two years, online collaborative platforms like Slack, Zoom and Microsoft Teams have had immense adoption across industries. These platforms have helped organizations to operate virtually and employees to interact with their peers. ITSM allows you to optimize your collaborative platform by integrating your IT service desk with the same. This makes it easier for your employees to obtain quick IT support from their work platform. Also, the integration allows you to centralize the IT support provided to all the employees within your organization, irrespective of the department they work in.

Implementing microlearning with ITSM

Effective employee onboarding and change management require your employees to get trained in specific tools and skills. Modern IT service desks allow you to provide seamless training to your employees via microlearning. Microlearning is a modern learning methodology that involves consuming training content that takes no more than 10 minutes of the learners’ time. With the help of modern ITSM tools, you can add the training resources to your knowledge base and have your employees access the same from their respective devices. If you have integrated your service desk with a collaborative platform, your employees can get trained while working on the respective platform.


You can read more about ITSM here.

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How Can Machine Learning Help With Content Marketing

How Can Machine Learning Help With Content Marketing


Machine learning is a type of artificial intelligence that gives computers the ability to learn without being explicitly programmed. It provides a set of algorithms and techniques for creating computer programs that can automatically improve their performance on specific tasks.

Content marketing is one of the most popular industries where machine learning can be applied. Machine learning is playing a significant role in content marketing because it helps marketers understand what consumers want to read and what they don’t. It also helps marketers create content that will be more likely to generate conversions and increase their return on investment.

Content marketers use machine learning to create better content and optimize their marketing campaigns. One way they do this is by using sentiment analysis to understand what kind of moods people might be in, while reading their content. This helps them write more engaging copy for their audience. Another way for marketers to use machine learning is by utilizing predictive analytics to predict what people will want to read based on the time of day or day of the week. This helps them make sure they have relevant content available at all times for their audience.

Machine learning is the way of the future. It will help create content that is relevant to the audience and that will resonate with them.


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5 Web Design Tips

5 Web Design Tips


Having a clean, user-friendly website is critical – you can turn your website from boring and unhelpful to dynamic and valuable in few easy way.

1. Build your site for first impressions

First impressions make the top of the list, because that’s what users interact with immediately after loading a site lays the groundwork for the entire experience. If the web design isn’t delivering the goods in those crucial opening seconds, you’re not only losing new visitors, but opportunities to create a powerful and positive brand memory that generates interest and sales down the road.

Having a web designer with an eye for details and their proper place in the visual hierarchy not only results in a more visually stunning website, but it can also help turn more chance visits into extended stays, providing users the eye-catching web pages and experience they need to stick around.

2. Optimize each page for mobile users

Nearly 80% of people say they’re more likely to return to website or share it with others if it’s mobile-friendly. If web designer isn’t focused on building a good and responsive website for mobile, business is missing an easy opportunity to generate repeat visits and spread the word about the brand.

More consumers are using mobile devices to search and research businesses on the web. If web pages aren’t loading correctly, potential customers are likely jumping ship fast, abandoning site and company for others. Prioritizing mobile navigability and layout in web design approach is extremely important. It’s essential to view each visual element, logo, block of text, social media icons, and call to action buttons through the lens of mobile, ensuring each feature and every aspect of your design process is mobile-friendly and designed to deliver a next-level experience.

3. Maximize your load times

A slow website can quickly become the worst enemy, often making it impossible to keep prospects on board and nudge them closer to the point of purchase. Today’s visitors expect websites to load fast, and if homepage or blogs aren’t popping up quickly, they’re likely going elsewhere to find what they need.

Website’s loading time is an important, if not essential, part of any practical and responsive design effort. It has an indelible impact on the visitor experience. Understanding how fast pages load and how to optimize those loading times isn’t just one of those website design tips someone can gloss over or ignore. It’s a critical part of the web designer’s job, and should always be a top priority when building a site design that shines.

4. Focus on the personalized user experience

Creating a web design that attracts the largest possible audience is important. But it’s the ability to deliver personalized shopping experiences that really sets good web design apart. Incorporating shopper personalization techniques into and across your own site design is how you go beyond the standard digital marketing approach to make a genuine connection, providing users the tailored, relevant content and experience that bolsters sentiment and compels action.

Working shopper personalization into your web design strategy might seem daunting at first, particularly with so many other design tips out there and so many elements to worry about across the visual hierarchy. Fortunately there are a few relatively simple ways to consider and fit personalization into your web design approach, from baking tailored, behavior-based product recommendations into your design infrastructure to working in dynamic, hyper-relevant CTAs into each new site visit.

5. Don’t forget the SEO

Online visibility is key not only to making your website easy to find but also to getting that site in front of customers when they need it most. By making SEO a central part of web design strategy, you can help provide the push it needs to shine in search engines and generate the user engagement rates that keep it at the top.

Understandably, there’s often a disconnect between the work of web design and the world of SEO, with many a web designer consigning SEO to the realm of digital marketing and content generation, and vice versa. Yet, there are many things designers can do to provide a powerful visibility lift right from the start.


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