Modern approach to integration is provided by new REST APIs for integrating AppWorks’ task management and business workspace with other systems. This modern approach is highly scalable, simple, and easy to modify and extend. Additionally, improved error handling capabilities make it easier for a caseworker to recognize and correct mistakes and exceptions.
New Obligation Management feature for Open Text Contract Center, allows contractual obligations to be defined, managed and tracked, increasing staff efficiency and ensuring commitments are visible and appropriately managed. Additional personalization options offer users greater control over email notifications, and an enhanced UI provides more space on the screen, making it easier to find relevant contract details.
Contract Center, CE 21.4:
Enhancements include the ability for users to save filters for reuse, a streamlined UI for faster performance and a refreshed layout for case histories with business-friendly messages that provide a holistic view of a case. In Contract Center, CE 21.4 Enhancements enable business analysts to add attributes on their own.
Additional AppWorks Case Accelerator enhancements help developers get a head start on building applications, and a new JavaScript API for the AppWorks client simplifies customizations. The API allows your custom code to embed seamlessly into the end-user experience.
AppWorks, CE 21.3:
Enhancements provide deeper integration with Open Text Documentum, including improvements to user experience and productivity by enabling the seamless editing of Microsoft Office documents stored in Documentum and streamlining the steps required to access, edit and save those documents.
The adds enhancements to further simplify and reduce development cycles. These enhancements include new no-code configuration capabilities for quickly implementing both document checklists and granular, task-level process flows in support of straight-through processing, as well as defining the behavior of rejected tasks in AppWorks applications.
You can read more about about News in OpenText AppWorks Cloud Edition here.
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OpenText EnCase Endpoint Security provides security teams with a comprehensive view to validate, analyze and respond to incidents quickly and completely.
360-degree endpoint visibility
Get in-depth visibility into forensic artifacts on endpoints throughout the enterprise. Comprehensive endpoint telemetry detection provides the full context of an attack enabling quicker response.
Realtime detection and response
Detect threats in realtime with integrated threat intelligence and view alerts in an easy-to-read interface for the visibility needed to swiftly detect and act.
Flexibility to address new threats
Use the simple rule-builder interface to connect to additional data sources, add new rules and update configurations to easily adapt and customize to leverage the latest attack tactics.
Key capabilities:
Advanced detection
Offers the latest pre-filtered detection rules aligned to the latest MITRE ATT&CK framework to help teams detect anomalies, including those resulting from the SolarWinds and HAFNIUM breaches.
Triage and analysis
Identify and log changes and create an event timeline of activity for root-cause analysis. Use configurable real time monitoring capabilities for the necessary level of visibility and insight required to monitor all network endpoints at scale.
Response and remediation
Accelerate response time and reduce data loss, legal risk and reputational damage, while reducing triage time by up to 90% to help incident response teams validate, assess and remediate malicious activity.
You can read more about about OpenText EnCase Endpoint Security here.
OpenText Extended ECM Documentum for Salesforce storing and managing business-critical content into the Salesforce platform. Enterprise-grade content governance and lifecycle management can now be introduced to content within the world’s leading CRM system.
Run in parallel, Documentum and Salesforce leave the end-user constantly switching between the two systems. This is inefficient, wastes time and increases risk. Built to address this key challenge, OpenText™ Extended ECM Documentum for Salesforce integrates OpenText Documentum with Salesforce solutions, such as Sales Cloud, Service Cloud and Financial Service Cloud, so users can easily access all information contained in Documentum directly from the process experience in Salesforce. Integration enables information flows, allowing Documentum content to be surfaced automatically within the Salesforce UI, giving users real-time information to enhance sales cycles, customer service and process efficiency.
Using Extended ECM Documentum for Salesforce, data processes and information are linked together combining structured and unstructured data in a single convenient end-user experience. Users can see all relevant content in the context of a business process within Salesforce. Working from within Documentum users can see hierarchies of content enriched with key business data from Salesforce. This integration ensures that information and content are accurate, while providing a single source of truth and stronger collaboration, better quality of response and shorter response times.
You can read more about about Documentum integration to Salesforce for ECM here.
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OpenText Documentum D2 is the next generation interface for accessing and interacting with content stored on a Documentum server.
Here are 10 reasons why to Upgrade from Webtop to Documentum D2:
1. Roadmap
When comparing roadmaps for Webtop and D2, users can clearly see that there is much more on the D2 horizon. D2 has a robust roadmap with a substantial engineering effort behind it, particularly on D2 SmartView which OpenText is continually expanding on so that users can do more using SmartView.
2. Configuration vs coding
D2 includes a configuration layer with an agile configuration tool for building content management apps. It uses a familiar, spreadsheet-like UI which runs in web browsers and allows business users to set policies without relying on custom development. It is less challenging for administrators to maintain, than using existing instances of Webtop, especially if it has been modified through years of custom coding to adapt to new use cases.
3. Validate and deploy quickly
With Webtop, implementing any new document control requirement involves a customization process of design, development, testing and validation. D2 reduces or even eliminates formally testing and validating. Deployment of new content management functionality is in the business’s hands and enables it to respond quickly to new requirements. Business analysts can work with users to configure the application, and changes to the configuration are immediately applied to the environment.
4. Collaboration
Webtop allows internal sharing and collaboration but is limited when it comes to ad-hoc external sharing with third parties or partners. D2 includes deep integration with OpenText Core Share, allowing users to securely share encrypted, audited content externally. Sharing content can either be automated based on pre-defined rules or initiated manually through the D2 interface.
5. User experience
D2 offers a modern, personalized user experience. Administrators can adapt applications to unique user and business function needs while adhering to a centralized set of rules that ensure consistency across the organization. On the other hand, Webtop was built to be a “do it all” interface, which can make it overly complex for casual users who only want to find and view content.
6. Mobile
Webtop has no mobile option and doesn’t scale to smaller screen formats. D2 scales dynamically between screen sizes. Even if you adjust your web browser to a smaller size, the tiles re-arrange, and you can still see the information you need. It also comes with a free iOS and Android app, featuring the same look and navigation as SmartView and functionality including remote wipe, Touch ID and offline content.
7. Widgets
Webtop doesn’t allow other apps to retrieve content and surface it in their UI. With D2, widgets allow Documentum content to be surfaced in Microsoft Office, SharePoint and Teams, Extended ECM for Documentum and Appworks, enabling people to work in their preferred applications. Documentum works transparently in the background, providing governance oversight.
8.Custom search screens
Search functionality that requires custom coding in Webtop is solved OOTB with D2. D2 offers facets at the folder level without performing a search. It provides facets for workflows as per the screenshot, it provides facets for tasks and facets can be nested.
9. Apply lifecycles during document creation
The ability to apply lifecycles during document creation is a common customization for many Webtop customers. D2 enables lifecycle management through a simple configuration that also includes lifecycle batch processing.
10. Controlling PDF documents
PDF is a universally accepted, secure format for sharing documents with virtually anyone, anywhere, using any application. Watermarking is a common requirement and custom code is necessary in Webtop. D2 comes standard with many PDF processing capabilities, including watermarking and the ability to add headers and footers. You can also insert content such as cover pages, signature pages, and automatically add PDF pages anywhere in the document.
You can read more about Reasons to Upgrade from Webtop to Documentum D2 here.
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eRoom is an on-line project collaboration, or collaborative software product from Opentext Corporation. The solution helps create efficiency in daily tasks, also allows users to seamlessly collaborate on projects, programs and processes to eliminate the gaps that put pressure on profitability and time to market.
eRoom Key Features:
Robust collaboration Provides an enterprise repository across collaborative workspaces.
Business process support Extends business processes across the firewall while maintaining the security of the internal repository.
Classification support Supports the classification of collaborative content according to corporate taxonomies.
Web-based interface Requires only an internet connection and browser, especially useful for geographically dispersed workers.
eRoom Essential Benefits:
Improves enterprise knowledge work Leverage a virtual meeting space online to work on projects and collaborate on common initiatives.
Accelerates collaboration and group tasks Give employees and customers a web-based space to meet, manage projects or share calendars, reports and ideas.
Give users control Let members of the project team members run and manage online rooms without IT support.
Optimizes business processes Leverage collaboration features integrated with Documentum to set automatic versioning on documents and store files and their associated online threaded discussions.
You can read more about OpenText Documentum eRoom here.
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OpenText™ Documentum™ is a mature product with a long release history. Documentum 5.0 was released in 2002, version 6.0 followed in 2007 and version 7 in 2012. Since OpenText acquired Documentum in 2017, significant upgrades were released every six months. Each release is designed to improve usability, performance and maximize the return on investment in OpenText technology. Here’s 10 reasons why organizations should upgrade Documentum now.
Here are the top 10 reasons to upgradeDocumentum:
1. Performance: Each Documentum release gives Users incremental performance improvements designed. That allow system to get more responsive and up to 30 % faster access to information—while putting less demand on IT resources.
2. Enhance trust and security: Enhanced enterprise security is a primary investment theme across the Documentum Platform. OpenText are constantly making security improvements throughout the platform to harden both on-premise and cloud deployments (e.g. by applying more security scanning and platform components, including Fortify, Qualsys, BURP, Blackduck and third-party cloud penetration testing).
3. Improve user experience: Improvements in each release, give users a more responsive system and include a host of new features that improve productivity. Now search results are more accurate through the integration of full-text search and embedded thumbnails. Users can also filter their results by category to find relevant content faster. Also more types of content are accessible via the introduction of format conversion for documents and video.
4. Reduce costs: One of the advantages of upgrading to the latest version of the Documentum platform is the ability to replace expensive Oracle databases with free opensource PostgreSQL and use low cost S3 storage. If moving to the cloud, you can replace expensive on-prem infrastructure with cheaper cloud alternatives. Customers on Documentum version 7.2 or earlier are currently paying extended maintenance charges to remain compliant. Upgrading will allow them to revert back to standard maintenance rates.
5. Extend capability: Latest versions allow you to extend the functionality and productivity of Documentum by connecting to other OpenText products. OpenText Core Share adds the capability to securely share and collaborate on content in Documentum with people outside the organization. Another cloud service that extends the capability of Documentum is OpenText Core for Federated Compliance which adds automated governance services across multiple Documentum repositories and file systems.
6. Improve productivity: Latest version of Documentum Platform allows organizations to update to the modern Documentum D2 UI and benefit from a uniform experience across desktop, laptop, mobile browser, and mobile app. Documentum D2 Mobile removes business bottlenecks by providing a best-in-class user experience for accessing and working on content from mobile devices. Administrators can control corporate content on BYOD mobiles and perform a remote wipe if a device is lost.
7. Connect Documentum with Microsoft® Office 365™: Users can continue to work in their preferred applications such as Microsoft Word and Outlook, but now with direct access to content in Documentum from the ribbon menu. Users can browse, open, and save documents to Documentum, making it easy to benefit from a company-wide system of record without having to open Documentum.
8. Simple updates: No more complex upgrade projects, just simple in-place updates that do not require re-installing, re-configuration, or manual re-customizing. Documentum updates are now provided as patches that preserve existing configurations and simplify deployment. Patches are released quarterly and take minutes to deploy.
9. Realizing Users cloud strategy: Containerization of Documentum technology allows organizations to align their Documentum deployments to their enterprise-wide cloud strategy, regardless of whether it is the OpenText Cloud, an on-premises platform, or a public cloud. Containerized technology can run alongside older implementations to enable a manageable cloud adoption path. It is easy to move Documentum containers between cloud providers.
10. Helping with transition: OpenText experts work with users to assess their current environment and provide recommendations for a successful upgrade in whichever cloud/on-premises model works for them. Users can count on OpenText to help with your upgrade and deployment process.
You can read more about OpenText™ Documentum™ here.
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